Capture Your Team's Expertise, Before It Walks Out the Door

know-app Dashboard Interface showing knowledge management features for retail teams

The first knowledge management tool designed specifically for the shop floor. Capture processes, customer nuances, and operational secrets through voice, photos, and AI.

Proven Results

  • Reduce new employee onboarding time by 70%
  • Cut operational errors by 67%
  • Find critical information in under 30 seconds
  • Capture 4x more institutional knowledge

How know-app Works

  1. Capture on the Go — Use your mobile device to record voice notes, snap photos, or type quick updates as you work.
  2. AI Enhancement — Our AI automatically transcribes audio, tags content, and generates summaries.
  3. Build Playbooks — Organize captured knowledge into structured procedures and comprehensive guides.
  4. Share and Iterate — Distribute knowledge to your entire team. Collect feedback and keep procedures up-to-date.

Built for the Speed of Retail

Voice Capture

Record knowledge hands-free while working on the floor. Automatic transcription included.

Photo Documentation

Snap photos of processes, products, or setups. Visual guides for your team.

Instant Search

Find any information in seconds. Full-text search across all your knowledge base.

Playbooks

Create step-by-step procedures and checklists. Track completion and ensure SOP compliance.

Team Collaboration

Invite your team with role-based access. Owner, Admin, Member, or Viewer roles.

AI Summaries

Automatically generate summaries and key insights from long entries.

Real-World Solutions for Every Shift

Employee Onboarding

Create a digital 'Brain' for your store. New hires can browse knowledge, view photo guides, and follow playbooks.

Inventory Management

Document receiving processes, stockroom organization, and vendor-specific procedures with photos and voice notes.

Customer Service

Record customer preferences, special order handling, and common FAQs for consistent team experience.

Equipment Maintenance

Capture how-to videos or photo series for opening procedures, closing tasks, and regular maintenance.

Frequently Asked Questions

How does the voice capture work?
Our voice capture feature allows you to record audio directly within the app. Once saved, it's automatically transcribed into text using advanced AI, making it searchable alongside your written notes.
Is my data secure?
Yes, we take security seriously. All data is encrypted in transit and at rest. You have full control over who can access your team's knowledge through granular role-based permissions.
Can I use it on my phone?
Absolutely! know-app is built with a mobile-first approach. It works seamlessly on smartphones and tablets. You don't need a dedicated app — it works right in your mobile browser.
What makes this better than a shared Google Doc?
Unlike static documents, know-app is designed for rapid capture and discovery. Features like voice transcription, photo documentation, structured playbooks, and powerful search are built for the fast-paced retail floor.
How many team members can I add?
Our plans are designed to scale with your business. You can add as many team members as your subscription allows, and easily manage roles and permissions from the settings dashboard.

Ready to Stop Losing Your Team's Hard-Earned Knowledge?

Join hundreds of retail owners building more resilient, efficient, and scalable businesses with know-app.

Start Free Trial Now View Pricing Plans